Candy96 Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Candy96 Casino. Please read them carefully before creating an account, depositing funds or participating in any game. By using the website, you agree to follow these terms and any additional rules displayed for particular products, promotions or services.

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1. General terms and eligibility

These Terms & Conditions apply to the Candy96 Casino website, account services, games and related features. They should be read together with any other information made available on the website, including the Privacy Policy, Responsible Gambling information, payment instructions and game-specific rules. If there is a difference between these terms and a specific game or promotion rule, the specific rule may apply to that game or promotion.

In this article

1. General terms and eligibility 2. Accounts, security and fair use 3. Games, wagering and payments 4. Responsible gambling, privacy and website content 5. Suspension, liability and changes to these terms

By accessing the website, you confirm that you have read and understood these terms and agree to be bound by them. If you do not agree, you must not use the website or any of its services. These terms may apply whether you browse the website, register an account, make a deposit, place a wager, request a withdrawal or use another available feature.

Age and location requirements

You must be at least 18 years old, or the minimum legal gambling age that applies to you, whichever is higher.
You must only use the website from a location where online gambling is permitted under applicable law.
You are responsible for checking whether access to the website and the games is lawful in your location.
You must not use the website if you are prohibited from gambling by law, a court order, an exclusion arrangement or another binding restriction.
You must not allow another person to use your account or use the website on behalf of someone else.

Candy96 Casino may request information or documents to verify age, identity, location or eligibility. Access to an account or particular services may be restricted while checks are being completed. Providing false, misleading or incomplete information may result in an account being limited, suspended or closed.

The website is intended for personal and recreational use. You must not use it for unlawful activity, commercial activity, fraud, money laundering, payment abuse, software testing or any purpose that could harm the website, its users or its service providers.

2. Accounts, security and fair use

Where account registration is available, you must provide accurate and current information. Your account details must belong to you and must not be created using a false name, another person’s information or information that you are not authorised to use. You should update your details when they change so that account and payment checks can be completed properly.

You are responsible for keeping your login details, passwords, verification codes and devices secure. Do not share your password with another person, and do not permit anyone else to access your account. You should notify Candy96 Casino promptly if you believe that your account has been accessed without permission, your login information has been compromised or an unusual transaction has occurred.

Only one personal account may be used where the applicable account rules allow one account per player.
You must not create duplicate accounts to obtain an advantage, bypass a restriction or access an offer more than once.
You must not use automated systems, bots, scripts, scraping tools or other software to access or interact with the website.
You must not interfere with the operation, security or availability of the website.
You must not attempt to exploit an error, technical fault, pricing issue or game malfunction.
You must not collude with other players or use information that gives you an improper advantage.

If an error or malfunction affects a game, transaction, balance or result, Candy96 Casino may take reasonable steps to correct the error. This may include cancelling an affected transaction, correcting a balance or reviewing activity connected with the issue. You should not deliberately continue using a feature when you know or suspect that it is not operating correctly.

Account activity may be reviewed for security, compliance, responsible gambling and fraud-prevention purposes. These reviews may involve requests for additional information. Any information provided must be genuine, readable and capable of being verified.

3. Games, wagering and payments

Games are offered subject to their displayed rules, availability and any applicable restrictions. Before playing, you should review the instructions, stake information, outcome conditions and any other details shown for the relevant game. Game results may be determined by the game system or another approved process described on the website. Once a wager has been accepted, it may not be cancelled unless the game rules, a technical issue or applicable law permits cancellation.

You must ensure that you have sufficient available funds before placing a wager. A wager may be rejected, delayed or cancelled where there is a technical issue, an account restriction, an insufficient balance, a payment problem or another valid reason. A displayed balance is not necessarily final if a transaction is still being checked or corrected.

Deposits and withdrawals

Payments must be made using a payment method that you are authorised to use.
The name and account information associated with a payment method may need to match your verified account details.
You must not use a payment method belonging to another person without lawful authority and any required approval.
Payment providers may apply their own terms, fees, limits, verification requirements or processing rules.
Transactions may be reviewed or held while identity, security, source-of-funds or payment checks are completed.
A withdrawal may be subject to account verification, payment-method checks and any requirements shown on the website.

You are responsible for checking transaction details before confirming a deposit, withdrawal or wager. You should also check with your bank or payment provider about any charges, conversion costs or restrictions that may apply. Candy96 Casino does not control the policies of third-party payment providers and cannot guarantee that every payment method will be available at all times.

Where a deposit is reversed, charged back or found to be unauthorised, the related amount may be removed from your account and the matter may be investigated. Candy96 Casino may restrict account access while a payment issue is being reviewed. Any promotional credits, offers or bonuses, when made available, are subject to the separate terms displayed with the relevant promotion.

You should only deposit money that you can afford to lose. Gambling is not a way to make money, repay debts or solve financial difficulties. No outcome is guaranteed, and past results do not predict future results.

4. Responsible gambling, privacy and website content

Candy96 Casino supports informed and responsible participation. Set a budget before playing and treat gambling as entertainment rather than a source of income. You should keep track of the time and money you spend, avoid chasing losses and never gamble when you are distressed, under the influence of alcohol or drugs, or unable to make clear decisions.

Use any available deposit, session, loss or wagering controls that suit your circumstances.
Take a break if gambling stops being enjoyable or begins to affect your finances, work, relationships or wellbeing.
Consider requesting a temporary break or self-exclusion where that option is available.
Seek independent help from an appropriate gambling-support or financial-counselling service if you are concerned about your gambling.
Do not ask another person to gamble for you, and do not try to avoid a restriction by opening another account.

Personal information is handled in accordance with the Privacy Policy and applicable privacy requirements. Information may be collected and used to provide services, verify identity and age, process payments, protect the website, meet legal obligations, manage responsible gambling and communicate with you about your account. You should read the Privacy Policy for more information about collection, use, storage and disclosure of personal information.

Website content is provided for general information and entertainment. Although reasonable care may be taken to keep information current, content may contain errors, omissions or temporary unavailability. You should rely on the rules and information displayed at the time you use a particular service. Links to third-party websites or services may be provided for convenience, but their content and operation are outside Candy96 Casino’s control.

5. Suspension, liability and changes to these terms

Candy96 Casino may suspend, restrict or close an account where reasonably necessary for security, verification, responsible gambling, legal, regulatory, payment, fraud-prevention or operational reasons. This may also occur if you breach these terms, provide inaccurate information, misuse a promotion, dispute a legitimate transaction without proper basis or engage in conduct that could harm the website or another person.

If an account is restricted or closed, access to games, deposits, withdrawals or other services may be affected while the circumstances are reviewed. Any remaining balance will be dealt with in accordance with applicable law, these terms and the outcome of any required checks. Candy96 Casino may retain information and records where necessary for legal, security, accounting or responsible gambling purposes.

To the extent permitted by law, Candy96 Casino is not responsible for loss caused by events outside its reasonable control, including internet or telecommunications failures, device problems, third-party payment interruptions, malicious activity, power failures or other service disruptions. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian law.

You are responsible for your device, internet connection, account security and any costs charged by your internet, telecommunications or payment provider. You are also responsible for complying with the laws that apply to you when accessing or using the website.

Updates and questions

These terms may be updated from time to time to reflect changes to the website, services, legal requirements, security practices or business operations. The updated version will apply from the date it is published, unless a different effective date is stated. You should review this page regularly. Continuing to use the website after an update means that you accept the revised terms.

If you have a question, complaint or concern about these terms, your account, a transaction or a game, use the available support or complaints process provided on the website. Please provide enough information for the matter to be reviewed, while avoiding the inclusion of unnecessary sensitive information. These terms are intended to operate with applicable Australian laws and any mandatory rights or protections that apply to you.