+ 200 Free Spins
Extra 10% match on BTC, ETH or USDT deposits
Privacy Policy
This Privacy Policy explains how Candy96 Casino may collect, use, store and disclose information when you visit the website, create or use an account, contact support, or otherwise use our online gambling services. We aim to handle personal information responsibly and transparently. This policy is written for players in Australia and should be read together with the website’s other applicable terms and policies.
Explore These Pokies
Eternal Clash Reloaded
penguinking
Yu Fu
kagaming
Chinese Luck
1spin4win
Street Basket 3×3
bfgames
12 Coins: Grand Platinum Edition
voltent
Fruitfellas Xmas Wheel
gamebeat
Information we may collect
The information handled by an online casino can vary depending on how you use the website, the services you request and the checks that apply to your account. Candy96 Casino may collect information that you provide directly, information created through your activity on the website, and information received from service providers involved in operating the platform.
In this article
Account and identification information
- Name, date of birth, address, contact details and other information used to create or maintain an account.
- Login information, account preferences, responsible gambling settings and records of communications with support.
- Identity and age verification documents or other information needed to confirm that an account is being used by the correct person.
- Information concerning self-exclusion, account restrictions or other safety settings where this is relevant to the services provided.
Payments and transactions
We may handle payment and transaction records, including deposits, withdrawals, wagers, winnings, refunds and related account activity. Payment information may be processed by specialist payment providers. Where appropriate, we may receive confirmation of a payment or transaction without receiving or storing the full details of the payment method.
Technical and usage information
When you use the website, technical information may be collected automatically. This may include your IP address, browser type, operating system, device identifiers, general location information, pages viewed, dates and times of access, referral information and details about how the website is used. We may also receive information about errors, performance and security events.
How we use information
Personal information is used only for purposes connected with operating, securing and improving the website and providing the services requested by players. The purposes may include the following:
- Creating, verifying, administering and supporting player accounts.
- Processing deposits, withdrawals, wagers, refunds and other account transactions.
- Confirming identity, age and eligibility, and carrying out customer due diligence and anti-fraud checks.
- Detecting, preventing and investigating suspicious activity, misuse of the website, account takeover, payment abuse and other security risks.
- Providing customer support, responding to questions and managing complaints or service requests.
- Communicating about account activity, service notices, security matters, changes to policies and other information needed to operate the account.
- Sending marketing communications where permitted and where the required consent or other lawful basis applies.
- Understanding website usage, maintaining functionality, testing improvements and developing a safer and more reliable service.
- Meeting legal, regulatory, tax, accounting, reporting and other compliance obligations that apply to online gambling services.
- Protecting the rights, property, safety and security of players, the website, service providers and other people.
The information requested during registration or verification may be necessary to provide the service or complete required checks. If you do not provide information that is needed for these purposes, an account may not be able to be opened, verified, maintained or used for particular functions. We may use information for more than one purpose where those purposes are related and permitted.
Marketing communications
Marketing messages may include information about the website, products, promotions or services. You can withdraw consent to marketing at any time by contacting support@candy96-casino.wtf. You may also be able to use an unsubscribe option included in a marketing message. Service and account messages, such as security notices or important updates, may still be sent where they are necessary to manage your account or provide the service.
Cookies, disclosure and security
Cookies and similar technologies
The website may use cookies and similar technologies to keep sessions working, remember preferences, support security, understand website performance and improve the user experience. Some cookies may be placed by service providers that help operate particular website functions. Cookies can contain information about your device, browser and activity on the website, but they do not necessarily identify you by name.
You can manage, block or delete cookies through your browser settings. If you disable certain cookies, some account, security or website features may not work as intended. Browser controls differ between devices and browsers, so you should review the settings and help information available for your chosen browser.
When information may be shared
Information may be shared with organisations that help operate the website or provide services connected with your account. These may include payment and transaction providers, identity and verification providers, hosting and technology providers, customer support services, security and fraud prevention providers, professional advisers and other contracted service providers. Those parties should receive information relevant to the service they provide and are expected to handle it appropriately.
Information may also be disclosed where necessary to protect the website or other people, investigate suspected unlawful or harmful activity, enforce applicable terms, handle disputes, or respond to a valid request from an authorised public authority. Some service providers may process information outside Australia. Where this occurs, reasonable measures may be used to support appropriate handling of the information, subject to requirements that apply.
Security
We use reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No website, account or online transmission can be guaranteed to be completely secure. Players should keep login details confidential, use a secure device and notify support promptly if they suspect unauthorised account activity.
Your privacy rights and data requests
Depending on the circumstances and the rules that apply, you may have rights relating to the personal information held about you. You can contact support@candy96-casino.wtf to ask to exercise these rights. We may need to confirm your identity before responding, particularly where a request could reveal account information or affect another person’s privacy.
- Access: ask for a copy of, or information about, the personal information we hold about you.
- Correction: ask us to correct information that is inaccurate, incomplete or out of date.
- Deletion: ask for your personal information to be deleted where there is no continuing reason or obligation to retain it.
- Withdrawal of marketing consent: ask us to stop using your information for marketing communications where processing is based on your consent.
A request to delete information may not apply to every record. Some records must be kept for a period required by law even after an account is closed. This can include account, identity verification, payment, transaction, security and support records. Information retained for these reasons will continue to be handled for the relevant purpose and will be deleted or securely disposed of when it is no longer required.
You can also contact support@candy96-casino.wtf if you believe information about you is inaccurate, if you have a privacy concern, or if you want clarification about how your information is used. We will review requests and respond within a reasonable period, subject to identity checks, operational requirements, legal obligations and any applicable exceptions.
Changes to this policy
This Privacy Policy may be updated when the website, services, information practices or applicable requirements change. The latest version will be made available on the website. Players should review the policy from time to time. Where a change is important, we may provide an additional notice through the website or by another appropriate account communication.
