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Betting Rules
These Betting Rules explain the general principles that apply when you place a wager through Candy96 Casino. Please read them together with any game-specific rules, promotional terms and other conditions shown on the relevant page.
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1. General betting rules
These rules apply to wagers placed through Candy96 Casino where no different rule is displayed for a particular game, feature or market. By placing a wager, you confirm that you have read and understood the applicable rules and agree to follow them. Game-specific rules may explain how a game works, how outcomes are determined, how a wager is settled and whether any special conditions apply. If a game-specific rule conflicts with a general rule, the game-specific rule will generally apply to that game or feature.
In this article
You are responsible for making sure that online gambling is permitted where you are located and that you satisfy all applicable eligibility requirements before using the service. You must provide accurate information when creating or maintaining an account and must not allow another person to use your account. An account is intended for the named account holder only. Wagers made through your account may be treated as having been placed by you unless there is a confirmed security issue or another circumstance requiring review.
You should check the game name, wager type, stake, odds or displayed return, and any other details before confirming a wager. Once a wager has been accepted, it may not be changed, cancelled or withdrawn unless the applicable rules expressly allow it. A wager is not necessarily accepted simply because it has been entered or appears to be awaiting confirmation. Acceptance may depend on the availability of the game, the status of the account, technical processing and any other relevant checks.
Account and eligibility
- You must meet the applicable minimum-age and legal requirements before placing a wager.
- You must use your own account and payment method, unless another method has been expressly approved under the applicable account conditions.
- You must keep your login details secure and notify Candy96 Casino promptly if you believe your account has been accessed by someone else.
- You must not use the service for unlawful activity, fraud, money laundering, collusion or any other prohibited purpose.
- You must not attempt to interfere with the operation, security or fairness of a game, website or betting system.
2. Placing and accepting wagers
A wager may be placed only through the available betting controls and only when the relevant game or market is open for play. The amount entered by you must be within any limits displayed on the betting page or in the applicable game rules. The available balance in your account must be sufficient for the proposed stake. If a wager cannot be processed, the system may reject it, return it to an unconfirmed state or ask you to try again. You should not assume that a failed or interrupted attempt was accepted.
A confirmation message, account record or betting history entry may be used to show that a wager was accepted. You should review your betting history regularly and keep your own records where appropriate. If the details shown in your account do not match the wager you intended to place, avoid placing a further wager until the position is clear. Displayed balances, returns and game information may be subject to final processing and verification.
The price, odds, potential return or other information displayed before confirmation may change while a market or game is available. Where the system requires you to accept an updated price or amount, the wager will not be accepted until you confirm the updated details. If no additional confirmation is required, the details shown at the point of acceptance will generally be used for settlement, subject to correction of an obvious error or another applicable rule.
Wager records and account history
Your account history may include the date and time of a wager, the game or market, the stake, the result and any relevant transaction information. Records are maintained to help operate the service, support account administration and resolve questions about wagers. You should check your records after playing and raise any apparent discrepancy through the available support or account review process. A review may require information that helps verify the account, transaction or circumstances of the wager.
- Only wagers successfully received and accepted by the betting system are eligible for settlement.
- A pending wager may not be treated as a completed wager until it has been accepted.
- A wager cannot normally be transferred between accounts or assigned to another person.
- A stake may be returned where a wager is void, cannot be settled, or the applicable rules provide for a return.
- Any displayed limits, restrictions or account controls apply in addition to these general rules.
3. Outcomes, settlement and returns
Games and other betting products are settled using the outcome or result recorded by the relevant game system or authorised result source. For casino games, the result is determined by the rules and mechanics of the individual game. For any event-based product that may be offered, settlement may depend on the official result or other source identified in the applicable rules. The result used for settlement may not be changed merely because another source reports information differently, unless the applicable rules or a correction process require a review.
A return is calculated according to the accepted wager, the applicable game rules and any clearly displayed terms. A return may include the stake or may be calculated separately from the stake, depending on the product. You should review the information displayed before confirming a wager. If a game provides a specific paytable, outcome table or settlement method, that information will determine the relevant return.
Voided, interrupted or unresolved wagers
A wager may be voided, cancelled, returned or held for review if the game is interrupted, the result cannot be verified, a material technical problem affects the wager, or a rule requires a different treatment. Where a game session is interrupted, the system may attempt to restore the session and determine whether the wager was completed. The outcome will depend on the available transaction and game records. You should not repeatedly submit the same wager after an interruption until you have checked your account history.
If an obvious pricing, display, settlement or system error occurs, Candy96 Casino may correct the error and take the action permitted by the applicable conditions. This may include voiding an affected wager, correcting a settlement, returning a stake or adjusting an account entry. An obvious error may include information that is clearly inconsistent with the intended game, an incorrect return calculation, a duplicated transaction or a technical record that does not reflect the wager actually accepted.
Results and settlements may be delayed while a game, event, transaction or account is reviewed. A delay does not by itself mean that a wager has been cancelled or lost. Where a result cannot be confirmed, the wager will be handled in accordance with the relevant rules and any applicable review process. You must not rely solely on a temporary screen message or an anticipated result when deciding whether to place another wager.
- The accepted wager is identified from the betting record.
- The applicable game or settlement rules are checked.
- The recorded outcome is matched to the wager.
- Any return, refund, void or adjustment is calculated.
- The account history is updated after processing is complete.
4. Fair play, technical issues and responsible betting
Fair play is required at all times. You must not use software, devices, automated tools or methods designed to obtain an unfair advantage, disrupt a game, bypass account controls or interfere with the normal operation of the service. You must also not collude with other players, manipulate game activity, exploit a known vulnerability or submit false information. Activity may be reviewed where there is a security, integrity, payment or compliance concern.
Technical problems can affect connection speed, game display, account information or the timing of a transaction. If a page freezes, a connection drops or a message appears unclear, stop and check your account history before trying again. A screen display or local device record may not be the final record of an accepted wager. The system records available to Candy96 Casino may be used when determining whether a wager was received, accepted and settled.
Responsible betting principles
Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set a spending amount before you play and do not wager more than you can afford to lose. Take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or trying to solve financial problems. Never chase losses by increasing your stakes or continuing to play for longer than planned.
- Set personal spending and time limits before starting a session.
- Keep gambling separate from essential household or living expenses.
- Do not borrow money or use credit to continue gambling.
- Stop playing if gambling is causing stress, conflict or difficulty meeting commitments.
- Use available account controls, breaks or self-exclusion options if you need help managing your play.
- Seek independent support if gambling is no longer enjoyable or feels difficult to control.
These Betting Rules should be read with the website terms, privacy information, responsible gambling information, promotional terms and any game-specific instructions. If you have a question about a wager, review the relevant page and your account history first, then use the available customer support or account review channel. Candy96 Casino may update these rules when necessary. The version displayed on the website at the relevant time will generally apply, subject to any notice or transition arrangements shown with the update.
