Responsible Gaming at Candy96 Casino

Our approach to responsible gambling

Responsible gambling means making conscious decisions about whether, when and how much you play. It includes understanding that casino games are based on chance, accepting that losses can occur and keeping gambling within a planned entertainment budget. No strategy can guarantee a win, and previous results do not determine what will happen on the next game.

Candy96 Casino provides information intended to help players make informed choices. We encourage every player to consider their personal circumstances before opening an account or placing a bet. Gambling may not be suitable for everyone, particularly people experiencing financial pressure, emotional distress, addiction, or difficulty controlling other behaviours.

You should only use gambling services where participation is lawful and where you are legally permitted to do so. Players in Australia should consider the laws and requirements that apply in their state or territory. You must also meet the applicable minimum age requirement. Do not allow another person to use your account, and do not gamble on behalf of anyone else.

Gambling is not a source of income

Casino games are not a reliable way to earn money. A win is never guaranteed, and a losing session should not be treated as a temporary problem that must be corrected. Avoid using money intended for rent, mortgage payments, bills, food, education, medical costs or other essential needs. Never borrow money, sell possessions or use credit to continue gambling.

• Set a spending limit before you start and stop when that limit is reached.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from everyday household spending.
• Do not gamble when you are upset, tired, under the influence of alcohol or drugs, or trying to escape a problem.
• Never chase losses by increasing your stakes or playing for longer.
• Remember that a game outcome is random and cannot be controlled by a system or betting pattern.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It can develop gradually, and a person may not immediately recognise that their gambling has become difficult to control. You do not need to wait for a serious crisis before asking for help.

Consider stopping and seeking support if any of the following statements apply to you. The list is not a diagnosis, but it may help you reflect on your gambling habits.

• You gamble for longer or spend more than you planned.
• You increase the amount you gamble to try to achieve the same excitement.
• You chase losses or feel an urgent need to win back money.
• You hide or minimise your gambling, spending or account activity.
• You borrow money, use credit or miss payments because of gambling.
• You feel restless, irritable or anxious when trying to stop.
• You think about gambling during work, study, family time or other important activities.
• You cancel plans or neglect responsibilities to gamble.
• You argue with people close to you about gambling.
• You gamble to cope with stress, loneliness, sadness, anger or other difficult feelings.
• You have tried to cut down or stop but have not been able to do so.
• You feel shame, hopelessness or distress after gambling.

If you recognise these signs, stop gambling and consider placing an account restriction or self-exclusion request. Speak openly with a trusted family member, friend, counsellor or health professional. Asking for support is a practical step and does not require you to manage the situation alone.

Financial and personal support

Australian players can seek confidential assistance from recognised gambling support services, state and territory services, financial counsellors and mental health professionals. Official Australian government gambling support resources can help you identify suitable options in your location. Financial counselling may also assist with budgeting, debts and practical steps to protect essential income.

If gambling has contributed to immediate danger, threats, domestic violence or thoughts of self-harm, seek urgent assistance through appropriate emergency or crisis services. Your safety comes first. Do not continue gambling while in severe distress, and do not try to solve an urgent personal or financial problem through a game.